Shipping & Refund

 

Shipping Policy

Effective Date: 20/02/2026

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. Customers will be notified in case of significant delays.

2. Domestic Shipping (India)

We ship across India through trusted third-party courier partners.

  • Estimated delivery time: 3–7 business days
  • Shipping charges: Calculated at checkout (if applicable)

3. International Shipping

We ship internationally. Delivery timelines vary depending on destination country and customs processing.

  • Estimated delivery time: 7–21 business days
  • International shipping charges are calculated at checkout

Customers are responsible for any customs duties, taxes, or import charges applicable in their country.

4. Shipment Confirmation & Tracking

Once your order is shipped, you will receive a shipment confirmation email or SMS containing tracking details.

5. Incorrect Address

Please ensure your shipping details are accurate at checkout. Omkraft is not responsible for orders delivered to incorrectly provided addresses.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at info@omkraft.com with your order number and supporting images (if applicable).