Privacy Policy

 

Privacy Policy

Effective Date: 20/02/2026

Last Updated: 20/02/2026

1. Introduction

This Privacy Policy describes how Omkraft, a registered business in India, collects, uses, and protects your personal information when you visit or make a purchase from https://omkraftstore.com/.

Business Name: Omkraft
Address: GALA NO: 10, Bhivandi Road, 74-75, Supreme Industrial Estate, Lucky Compound, Sagpada Road, Vasai East, Maharashtra 401208, India
Email: info@omkraft.com

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • GST or tax identification details
  • Order history
  • Payment information (processed securely via third-party payment gateways)

We do not collect any health-related information.

b) Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Time zone
  • Pages viewed
  • Referral source

3. Platform & Payment Processing

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell products and services.

Payments are processed through secure third-party payment gateways. We do not store your full payment card details on our servers.

4. How We Use Your Information

  • Process and fulfill orders
  • Deliver products via third-party courier services
  • Communicate order updates
  • Provide customer support
  • Improve our website and user experience
  • Send promotional emails and WhatsApp messages (if you opt in)
  • Run advertising campaigns via Meta and Google
  • Prevent fraud and maintain website security

5. Marketing & Tracking Technologies

We use:

  • Email marketing platforms
  • WhatsApp marketing tools
  • Meta Ads (Facebook & Instagram)
  • Google Ads
  • Facebook Pixel
  • Google Analytics

You may opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.

6. Cookies

We use cookies to enable website functionality, remember preferences, analyze traffic, and improve advertising performance. You may disable cookies in your browser settings, though some features of the site may not function properly.

7. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

  • Shopify (platform provider)
  • Payment gateways
  • Courier and logistics partners
  • Email and WhatsApp marketing providers
  • Advertising platforms (Meta and Google)
  • Legal authorities if required by law

8. International Shipping & Data Transfers

As we ship internationally, your information may be processed or transferred outside India where required for order fulfillment. By using our services, you consent to such transfers.

9. Account Creation

Customers may create accounts on our website. You are responsible for maintaining the confidentiality of your login credentials.

10. Data Retention

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

11. Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent from marketing communications

To exercise these rights, contact us at info@omkraft.com.

12. Children's Privacy

Our website may be accessed by individuals under 18. We do not knowingly collect personal information from minors without parental consent.

13. Security

We implement reasonable security measures to protect your personal data. However, no method of online transmission is completely secure.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.